We offer

Complimentary Help Desk during normal business hours for Scanmarket clients and their suppliers from 8.30 AM to 4.30 PM EST.

Buyer assistance & services

We offer complimentary Help Desk during normal business hours for our users for occasional inquiries. Typical areas where we can assist are on technical queries, troubleshooting or more general commercial support; such as selection of event type and setup. If you need more than occasional support, you can receive dedicated assistance via our Consultancy Services.

Supplier assistance

To ensure confidence and successful events we offer a Quick Call Service which is available for suppliers to all your online events. By entering name and telephone number the supplier can request to be contacted to get quick technical support.